Dairy Queen

Reviews

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  I asked the cashier if they have the cookie jar blizzard. She said yes so I said I will get one of those. She ended up making a plain cookie dough blizzard. I told her it wasn't made right so she got the manager. The manager explained to me that the cashier was new and didn't know how to make blizzards not on the menu. I was nice about and said that's why I asked if you guys have it because it's not on the menu and the cashier said yes. Then the manager repeated herself about the cashier being new and not knowing how to make it. She was a bit snippy the second time she explained and I felt she was being rude and didn't listen to what I said. The manager remade my cookie jar blizzard and something was still missing. I think there's also supposed to be hot fudge or caramel in it. I've gone out of my way to go to the boardwalk. I've had new employees at the boardwalk make my royal blizzard without the fudge in the middle and all they did was apologize and make a new one. That's what great customer service is.
  By Christina K, October 08, 2016
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  Worst customer service in any fast food, throughout Canada and America!!!! Never return to that DQ again. Save yourself and your money, go to the DQ at the The Boardwalk... Rob the owner is amazing as is all his staff. I will definitely be driving the extra mile for that customer service that makes me so happy to enjoy a treat! Avoid Laurelwood or you will be disappointed.
  By A Kyrzakos, August 05, 2016
• ★ ★ ★ ★ ☆
  Awesome place.
  By Mike Rogachevsky, July 14, 2016

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